Last Updated: August 2026
Welcome to Pearl Baby Collection ("we", "our", or "us"). We operate pearl baby collection stores in Nairobi and the website https://pearlbabycollection.co.ke. We respect the privacy of our customers and website visitors and are committed to protecting your personal data in accordance with the Kenya Data Protection Act, 2019.
1. Information We Collect
When you browse our website, place an order, or communicate with us, we may collect the following types of information:
- Contact & Personal Details: Name, delivery address, phone number (for M-Pesa & courier communication), and email address.
- Order & Transaction Data: Products ordered, purchase amount, M-Pesa transaction reference codes, and billing information.
- Interactive Tools Input: Due Date Calculator inputs (e.g. LMP dates) are computed client-side and used solely to present week-by-week timeline results.
- Technical Data: IP address, browser type, and cookies used to retain items in your cart and remember your preferences.
2. How We Use Your Information
We use your data for the following lawful purposes:
- To process and dispatch your baby product orders swiftly to your home or pickup point.
- To send order confirmations, delivery updates, and tracking numbers via SMS or WhatsApp.
- To securely verify payments made via Safaricom M-Pesa or card gateways.
- To provide responsive parenting and customer support when you reach out to our team.
- To send occasional promotional discounts and new baby arrival alerts (you can unsubscribe at any time).
3. Payment & M-Pesa Security
We do NOT store your bank PINs or payment passwords. All online M-Pesa payments are routed securely through Safaricom’s official Daraja API with end-to-end encryption. Credit/debit card transactions are processed through certified, PCI-DSS compliant payment gateways.
4. Sharing with Trusted Third Parties
We never sell or rent your personal information to third parties. We only share necessary details with trusted partners essential to providing our services:
- Courier & Delivery Partners: Your name, delivery location, and contact number so couriers (e.g. Fargo, Wells Fargo, G4S, Pickup Mtaani, local riders) can complete your delivery.
- Payment Gateways: Safaricom M-Pesa to authenticate and confirm transactions.
5. Cookies & Website Analytics
Our website uses essential cookies to keep items in your shopping bag, remember your wishlist, and ensure fast page loading. You can manage cookie settings in your browser at any time.
6. Your Rights & Contacting Us
You have the right to access, update, or request the deletion of your personal data stored with us. For any privacy queries, please reach out to us at:
Pearl Baby Collection
📧 Email: info@pearlbabycollection.co.ke
📞 Phone / WhatsApp: 0143 360 445
📍 Nairobi, Kenya
